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ST CHARLES MEDICAL CENTER

2500 Ne Neff Rd
Bend, Oregon 97701
Deschutes County
United States

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phone: View Phone541-382-4321
website: Website
type: Acute Care Hospitals
owner: Voluntary non-profit - Private
emergency services: Yes
number of beds: 181
number of certified beds: 181
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Description

St. Charles Medical Center in Bend, Oregon is a national leader in heart, cancer, and orthopedic care. Its unique healing environment and innovative approaches to care of the whole person (mind, body and spirit).

St. Charles Medical Center in Bend, Oregon is a world-class community hospital and a model for health care facilities throughout the nation. St. Charles Medical Center has been named as one of the 100 Best Places to Work in Oregon every year since 1996 and was ranked 8th in the year 2000 ratings. These ratings included all public and private employers in the state and were not just limited to hospitals. As dedicated professional caregivers we are committed to very high standards, offering the finest personal health care, services and facilities for patients and guests. At St. Charles we provide expert health care with a team approach. Our highly trained professionals all share a common goal...quality patient care, the care you need, deserve, and come to expect. Through their combined efforts you receive outstanding patient care and good patient outcomes. At St. Charles we are responsible to the communities we serve and are dedicated to their health. St. Charles has an international reputation for successful treatment of endometriosis and continues to develop innovative programs, acquire new technologies, provide new facilities, and purchase modern, state of the art, high tech equipment.

St. Charles facilities and services include the St. Charles Surgical Center (for outpatient surgery), the Central Oregon Regional Laboratory, the Central Oregon Cancer Treatment Center, St. Charles Home Health, High Desert Sleep Disorders Lab and the St. Charles Rehabilitation Center. St. Charles is also the home base of Air Life of Oregon, an air medical ambulance with both helicopter and fixed-wing (airplane) service.

Bend is Central Oregon's largest city with a population of 50,649. Bend is the the outdoor recreation capitol of Oregon, with snow-capped peaks dominating the skyline, and is actually one of the few places that visitors can literally ski in the morning and golf in the afternoon. Known as "the sunny side of Oregon", the Cascade mountains act as a protective buffer, giving Bend only 12 inches of precipitation per year. That compares to 42" for Portland, 36" for Seattle and 20" for San Francisco.

Residents enjoy a a small town lifestyle where the daily commute is usually less than 10 minutes; access to outstanding summer and winter recreational opportunities including the best skiing in the Northwest at Mt. Bachelor; a wide array of food and entertainment choices associated with a resort community; more sunny days than Los Angeles,Miami or Dallas; schools with strong academic programs; a community college; beautiful scenery highlighted by the spectacular Cascade Mountains; cultural opportunities including the Community Theatre of the Cascades, the Magic Circle Dance Theater, the Cascade Festival of Music, and Winter and Summer Festivals.

St. Charles Medical Center is a national leader in heart, cancer and orthopedic care and has an international reputation for successful treatment of endometriosis.

St. Charles is supported by a medical staff of more than 200 active physicians representing nearly 40 specialties. Over 97 percent of SCMC ’s physicians are board certified in their specialty. As a regional referral center, St.Charles provides medical care to a population of 170,000 within its 31,000 square mile service area. It is also the region ’s second largest employer with a staff of over 1,300.

More than 70 percent of all babies born in Central Oregon are born at St. Charles (1200 a year). In June of 1995, the hospital opened a Family Birthing Center, with comfortable, home-like, single-room (LDRP) maternity care. To better meet the requirements of infants born prematurely or with special needs, the Family Birthing Center expanded its Neonatal Intensive Care services in 1996 with the addition of a full-time neonatologist.

What makes working in your organization different from working for other employers?
St.Charles offers an excellent working environment, supportive co-workers, management and medical staff, access to the latest medical technology, a modern and attractive facility, the opportunity to make a direct and positive impact on patients in a personalized setting, a solid wage and benefit package, an innovative approach to medicine with a regional, national and even international scope, in-service education and professional advancement opportunities.

Our organization is what we call a “healing organization”. We stress compassion. Quality of course, is closely monitored. We also look to the needs of the caregiver. There is a lot of personal relationship training done in our organization. At St. Charles, We "WALK THE TALK," and emphasis is placed on having compassion not just for the patient, but for the caregiver as well.

Can you explain the career opportunities available for new graduates in your organization?
Many new graduates from Central Community College come through our hospital for their clinical rotations. Our 90-day orientation period is a well-defined structured program. Helping the new nurses become familiar with their duties is a task we take very conscientiously. Our “Internship Program” as we call it helps new hires throughout the process, and the new graduates are accepted into the program for rotations on the medical or surgical floor. After successful completion of the orientation our hope is they will go into the position that we have open for them. They work with a preceptor for the entire 90 days.

What can a candidate expect during their interview process?
The applicant’s application will be prescreened in the Human Resource Office. From there, we send the materials to the unit managers to review. A follow up call is placed to the candidate whose qualifications fit an available opening. Those applicants who are not invited to interview will receive a letter from our office.


What are some common mistakes candidates make when applying for jobs with your facility?
Not having their application completely filled out and occasionally attaching their resume instead of filling out the employment history part of the application. It's very important for candidates to take the time to fill out the employment application accurately and completely.

Another factor that may aid a potential applicant during the application process, is to take the time to read over the job description along with the general qualifications of the position before applying. Applicants who are unsure if they have the necessary qualifications can always e-mail us or telephone HR to ask more questions and/or to verify qualifications needed prior to beginning the application process.

Most facilities stress only the positive aspects of working for their organization. What are some of the challenges faced by new employees and even experienced personnel?

St. Charles has an excellent reputation and it may or may not be a challenge in a sense that we are really serious about people being accountable for their actions. This includes accountability in the area of personal relationships and stressing the importance of team problem solving and interpersonal skills.

St. Charles Bend is accredited by the Joint Commission on the Accreditation of Healthcare Organizations (JCAHO), and is licensed for 261 beds, including a 18-bed inpatient rehabilitation center. The hospital is Oregon's only Level II Trauma Center east of the Cascades, providing top quality care in a compassionate and healing environment.

More about Bend Oregon:
Community Highlights
One of Oregon’s most scenic settings
Year round recreational opportunities
Thirty-three city parks, some including with indoor and outdoor pools, whirlpool and sauna, weight room, playground, tennis courts, horseshoes, etc.
Theatre, museums, and coffee houses add to your cultural enjoyment
Sunny days, low humidity and cool nights

Hospital Performance Quality Measures
Heart Attack77.13%
Heart Failure82.25%
Pneumonia74.29%
Surgical Infection Prevention83.60%
  • Heart Attack
  • Heart Failure
  • Pneumonia
  • Surgical Infection Prevention
ConditionScore %Sample Size
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)95%37 patients
Heart Attack Patients Given Aspirin at Arrival98%209 patients
Heart Attack Patients Given Beta Blocker at Arrival95%173 patients
Heart Attack Patients Given Beta Blocker at Discharge95%290 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling98%91 patients
Heart Attack Patients Given Aspirin at Discharge97%334 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival75%48 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)100%3 patients
Heart Attack Patients Given Aspirin at Discharge100%16 patients
Heart Attack Patients Given Beta Blocker at Arrival87%23 patients
Heart Attack Patients Given Beta Blocker at Discharge94%17 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling100%1 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival0 patients
Heart Attack Patients Given Aspirin at Arrival100%22 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)95%37 patients
Heart Attack Patients Given Aspirin at Arrival98%209 patients
Heart Attack Patients Given Beta Blocker at Arrival95%173 patients
Heart Attack Patients Given Beta Blocker at Discharge95%290 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling98%91 patients
Heart Attack Patients Given Aspirin at Discharge97%334 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival75%48 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)100%3 patients
Heart Attack Patients Given Aspirin at Discharge100%16 patients
Heart Attack Patients Given Beta Blocker at Arrival87%23 patients
Heart Attack Patients Given Beta Blocker at Discharge94%17 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling100%1 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival0 patients
Heart Attack Patients Given Aspirin at Arrival100%22 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)95%37 patients
Heart Attack Patients Given Aspirin at Arrival98%209 patients
Heart Attack Patients Given Beta Blocker at Arrival95%173 patients
Heart Attack Patients Given Beta Blocker at Discharge95%290 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling98%91 patients
Heart Attack Patients Given Aspirin at Discharge97%334 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival75%48 patients
Heart Attack Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)100%3 patients
Heart Attack Patients Given Aspirin at Discharge100%16 patients
Heart Attack Patients Given Beta Blocker at Arrival87%23 patients
Heart Attack Patients Given Beta Blocker at Discharge94%17 patients
Heart Attack Patients Given Fibrinolytic Medication Within 30 Minutes Of Arrival0 patients
Heart Attack Patients Given Smoking Cessation Advice/Counseling100%1 patients
Heart Attack Patients Given PCI Within 90 Minutes Of Arrival0 patients
Heart Attack Patients Given Aspirin at Arrival100%22 patients
ConditionScore %Sample Size
Heart Failure Patients Given Discharge Instructions77%148 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function97%160 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)88%74 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling92%37 patients
Heart Failure Patients Given Discharge Instructions60%55 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function85%60 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)89%19 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling70%10 patients
Heart Failure Patients Given Discharge Instructions77%148 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function97%160 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)88%74 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling92%37 patients
Heart Failure Patients Given Discharge Instructions60%55 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function85%60 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)89%19 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling70%10 patients
Heart Failure Patients Given Discharge Instructions77%148 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function97%160 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)88%74 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling92%37 patients
Heart Failure Patients Given Discharge Instructions60%55 patients
Heart Failure Patients Given an Evaluation of Left Ventricular Systolic (LVS) Function85%60 patients
Heart Failure Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)89%19 patients
Heart Failure Patients Given Smoking Cessation Advice/Counseling70%10 patients
ConditionScore %Sample Size
Pneumonia Patients Given Smoking Cessation Advice/Counseling79%68 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination61%169 patients
Pneumonia Patients Given Oxygenation Assessment100%223 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)90%154 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics83%145 patients
Pneumonia Patients Assessed and Given Influenza Vaccination8%73 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival98%55 patients
Pneumonia Patients Given Oxygenation Assessment100%47 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination56%43 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival88%8 patients
Pneumonia Patients Given Smoking Cessation Advice/Counseling83%18 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)97%29 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics97%37 patients
Pneumonia Patients Assessed and Given Influenza Vaccination0%13 patients
Pneumonia Patients Given Smoking Cessation Advice/Counseling79%68 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination61%169 patients
Pneumonia Patients Given Oxygenation Assessment100%223 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)90%154 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics83%145 patients
Pneumonia Patients Assessed and Given Influenza Vaccination8%73 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival98%55 patients
Pneumonia Patients Given Oxygenation Assessment100%47 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination56%43 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival88%8 patients
Pneumonia Patients Given Smoking Cessation Advice/Counseling83%18 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)97%29 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics97%37 patients
Pneumonia Patients Assessed and Given Influenza Vaccination0%13 patients
Pneumonia Patients Given Smoking Cessation Advice/Counseling79%68 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination61%169 patients
Pneumonia Patients Given Oxygenation Assessment100%223 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)90%154 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics83%145 patients
Pneumonia Patients Assessed and Given Influenza Vaccination8%73 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival98%55 patients
Pneumonia Patients Given Oxygenation Assessment100%47 patients
Pneumonia Patients Assessed and Given Pneumococcal Vaccination56%43 patients
Pneumonia Patients Given Initial Antibiotic(s) within 6 Hours After Arrival88%8 patients
Pneumonia Patients Given Smoking Cessation Advice/Counseling83%18 patients
Pneumonia Patients Given the Most Appropriate Initial Antibiotic(s)97%29 patients
Pneumonia Patients Whose Initial Emergency Room Blood Culture Was Performed Prior To The Administration Of The First Hospital Dose Of Antibiotics97%37 patients
Pneumonia Patients Assessed and Given Influenza Vaccination0%13 patients
ConditionScore %Sample Size
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery97%968 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries84%353 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision85%971 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery80%840 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots78%353 patients
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery95%164 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery70%147 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots73%97 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries81%97 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision93%166 patients
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery97%968 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries84%353 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision85%971 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery80%840 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots78%353 patients
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery95%164 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery70%147 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots73%97 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries81%97 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision93%166 patients
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery97%968 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries84%353 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision85%971 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery80%840 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots78%353 patients
Surgery Patients Who Received the Appropriate Preventative Antibiotic(s) for Their Surgery95%164 patients
Surgery Patients Whose Preventative Antibiotic(s) are Stopped Within 24 hours After Surgery70%147 patients
Surgery Patients Who Received Treatment To Prevent Blood Clots Within 24 Hours Before or After Selected Surgeries to Prevent Blood Clots73%97 patients
Surgery Patients Whose Doctors Ordered Treatments to Prevent Blood Clots (Venous Thromboembolism) For Certain Types of Surgeries81%97 patients
Surgery Patients Who Received Preventative Antibiotic(s) One Hour Before Incision93%166 patients
St Charles Medical Center

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Urgent Primary Care - Family Care - Outpatient Medical Center

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  • PIONEER HEALTH CARE CENTER - 34.4 mile
  • PRINEVILLE ASSOCIATES MEDICAL BUILDING - 34.4 mile
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  • WARM SPRINGS HEALTH AND WELLNESS CENTER - 45.9 mile

Hotels, Motels, Lodging

  • RONALD MCDONALD HOUSE OF BEND OR - 0.0 mile
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  • RIVERHOUSE RESORT - 0.0 mile
  • QUALITY INN BEND - 0.0 mile
  • PHOENIX INN AND SUITES BEND - 0.0 mile
  • ECONO LODGE BEND - 0.0 mile
  • BEND RIVERSIDE MOTEL SUITES - 0.0 mile
  • FAIRFIELD INN AND SUITES BY MARRIOTT BEND DOWNTOWN - 0.0 mile
  • BEST WESTERN INN AND SUITES - 0.0 mile
  • COMFORT INN AND SUITES - 0.0 mile
  • DUNES MOTEL - 0.0 mile
  • DAYS INN BEND OR - 0.0 mile
  • RED LION HOTEL BEND - 0.0 mile
  • SLEEP INN BEND - 0.0 mile
  • TOWNEPLACE SUITES BY MARRIOTT BEND - 5.4 mile
  • SEVENTH MOUNTAIN RESORT - 5.4 mile
  • LA QUINTA INN AND SUITES BEND - 5.4 mile
  • SUPER 8 BEND OR - 5.4 mile
  • AMERITEL INN - 5.4 mile
  • MOUNT BACHELOR VILLAGE RESORT - 5.4 mile

Photo Gallery

Click here for Slideshow. You can also click on any of the photos to start slideshow.
  •  St. Charles Medical Center is located in Bend, Oregon, at the eastern edge of the Cascade Mountains. Bend is known for winter snow sports at Mt. Bachelor (just 25 minutes from town) and other nearby mountain recreation areas.
     St. Charles Medical
    Center is located in Bend,
    Oregon, at the eastern
    edge of the Cascade
    Mountains. Bend is known
    for winter snow sports at
    Mt. Bachelor (just 25
    minutes from town) and
    other nearby mountain
    recreation areas. 
  • The family lounge area at the St. Charles Medical Center Bend Oregon outpatient SurgiCenter provides a warm and comfortable environment.
    The family lounge area at
    the St. Charles Medical
    Center Bend Oregon
    outpatient SurgiCenter
    provides a warm and
    comfortable environment.
  • St. Charlest Medical Center: A rooftop garden with plants, picnic tables and fountains provides a quiet oasis for patients, families and caregivers.
    St. Charlest Medical
    Center: A rooftop garden
    with plants, picnic tables
    and fountains provides a
    quiet oasis for patients,
    families and caregivers.
  • The award-winning Cascades Café, with its fresh-baked pastries and other specialty items, is popular with visitors and caregivers. St. Charles is also one of a handful of hospitals nationwide to offer 24-hour patient room service instead of the traditiona
    The award-winning Cascades
    Café, with its fresh-baked
    pastries and other
    specialty items, is
    popular with visitors and
    caregivers. St. Charles is
    also one of a handful of
    hospitals nationwide to
    offer 24-hour patient room
    service instead of the
    traditiona
  • The healing environment at St. Charles extends beyond the walls.
    The healing environment at
    St. Charles extends beyond
    the walls. "Charlie's
    Pond" is used for
    recreational therapy, in
    the form of
    catch-and-release fishing,
    for stroke and other
    rehabilitation patients. 

Website visitors interested in ST CHARLES MEDICAL CENTER were also likely to be searching for these additional terms.

General - Acute Care

2500 Ne Neff Rd 97701 United States Oregon Bend Health Hospitals - General Acute Care Health

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