Reviews of Ryder Memorial Hospital
Humacao, Puerto Rico 00661
Found 2 records
Car Parking Rates - 06/08/2010 13:59:31 amiarom from naguabo P.R.
English translation: I write for people who leave the car parked or park the car in the hospital overnight to stay near their loved ones. I would recommend that they charge a flat fee and not so expensive. Sometimes patient's families don't have the amount of money that they charge and they charge a lot. To leave the car on the street would be very dangerous. I hope this matter is brought to the attention of headquarters.
Spanish: escribo por las personas que dejan el automovil en el parquing del hospital por toda la noche para quedarse con sus seres queridos . recomendaria que se les cobre una tarifa fija y no tan cara ya que algunas veces no tiene la cantidad que le cobran ya que cobran mucho y dejar el auto en la calle seria muy peligroso espero que esto llegue a oficinas centrales.
treament of family members - 02/23/2009 06:09:29 cassie from new york
I presently have my mother admitted at this hospital with a heart attack. She had to wait 2 days before a bed became available in the ICU unit. Then when you call their main number of the hospital they can't find the patient, they tell you she's not their. After several attempts then they find her. Once admitted in the ICU her husband or daughter you can only visit for 30 minutes tops. Visiting hours are 2pm -2:30pm. Security guard has you removed. There is no assistance to guide visitors once you get to these floors where the doors are locked with security locks. Some of the Nurses as well as Administration lack people skills. They treat and speak family members no better than if you where going to see a prisioner in a State prision. I say this because I live in the states an I'm my mother only child (37yrs old), calling long distance to check on the status of her health, i was told first by the receptionnist that my mother was not admitted there, when i know for a fact that she was because my father informed me she was in ICU. Then after I told her she says oh yes she is! I request to speak to the nurse's station I'm told that I can't speak to them beacuse they don't take calls. I ask to speak to a supervisor a MS. Mendez she also says states that the nurse from ICU don't like to take phone calls from husbands or daughters that it doesn't matter who you are, and that I could keep calling but I would get the same answer everytime, and she hung up. In the States immediate family members can visit their loved ones anytime of the day ad speak to your loved ones nurse to check on their status all it takes is a quick 2 minutes to give a family members peace at heart. I understand that their primery concern is the patient, but they need alot of communication and organization skills.
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