Reviews of Banner Gateway Medical Center
Gilbert, Arizona 85234
Found 3 records
Banner Gateway Horrible - 08/26/2010 18:59:40 KimberlyH from Yuma,AZ
I would not recommend Banner Gateway to anyone. My mother was there for 4 days and no one cleaned her room or changed her bed pad. She did it herself after 2 days. She said only one CNA and the Respiratory staff wore gloves. The other staff never did wear gloves even when putting her IV in or emptying the urine. They never took her dirty washcloths or brought her clean ones in the four days she was there. She could not believe they didn't wear gloves. She worked in health care for years and wouldn't dare to do anything while not wearing gloves. It is for the patients protection as well as the staff!
Worst Ever - 06/09/2009 01:42:20 Airan S. from Mesa, AZ
I recently had a baby here in January and had the worst experience ever. I had my baby via c-section at 7:30 am and begged my OB to let me leave less than 36 hours later because my experience was that bad. I had to be at the hospital at 5am to prep for the surgery. By 10:00 PM, I was ready for bed and because my husband had gone home to be with my 1st child, I was told I couldn't sleep with my baby in my room if I were alone. So I asked my CNA if she could take my baby to the nursery, but I was told that no one was in the nursery, but that they would put a schedule together for some of the CNA's to be in there to watch my son so I could go to bed. I asked several more times about the nursery with the same answer about the schedule. Finally at 12:30 my nurse came in to check on me and I asked again about the nursery. She told me nobody was in the nursery, but after her rounds, she would personally take him for me. She came back and took my son for me at 1:30AM so I could get some sleep. By this time, I had been up for 22 hours and gone through surgery. I was also charged some $700 for my son to use the nursery that I had to BEG to use and he was only in for 3 hours. How is that right?
Great Experience - 04/06/2009 21:42:11 Anthony U. from Gilbert, AZ
I just want to mention how great this hospital has been from the professional and friendly staff and the state of the art facility. Great experience!!
Thank you to all the staff!
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