Reviews of Kendrick Family Medicine
Mooresville, Indiana 46158
Found 1 record
Receptionist horrible! - 03/22/2012 20:39:42 Amy from Mooresville, IN
I just got set up with my insurance last week to start seeing a doctor in this group. I was told if i wanted to set up a new patient apt it would be the end of April ok no problem, well this week my husband was seriously injured went to the ER and they said to see your regular doctor in 2-3 days so i call to get an apt I'm told by the receptionist that ot will be May before they can see him, i explained the situation she didnt seem to care, put me on hold for 10 minutes came back and said the best i can tell you is to go back to the ER again we have doctors going on vacation next week and i dont know why you think you could call up here as a new patient and expect to get in right away and went on to tell me how to was my fault for not getting in yet. Well when last week they said it would be the end of April anyways and he needs to be seen in 2-3 days what would it matter. Needless to say we didnt get an apt and I have called my insurance to get a change for my primary doctor before i ever even set foot in the office. They obviously have enough patients already they dont need to treat new ones with respect.
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